Technical Support

You are under our care, we create and we support 

Pcplanet is your backup

Full Support

Whether using New PC Planet sourced products or not, the Technical Support Services are the go-to point for all technological problems. Support is provided for all hardware, commonly used software, and networking products.

Always Available

The Technical Support service is provided either via a client-centric Service Level Agreement (SLA), or via individual calls either to the client or us according to client convenience.

Quick and Reliable

Ask us, and we will impress you. Our technical support are qualified enough to support you as fast as possible as you need with an impressive experience and reliable knowledgeable team.

Our Support is related to all products and services we provide

New PC Planet provides the fastest Initial Response Time, according to severity:

  • Critical - Within 30 minutes
  • High - Within 2 working hours
  • Medium - Within 4 working hours
  • Normal - Within 8 working hours

Let us make your interests go true